Return Policy

Thank you for choosing Starr Computers for your IT needs. We are committed to providing you with quality products and exceptional service. Please review our online return policy below:

Returns with Proof of Purchase: To initiate a return, you must provide a valid proof of purchase, such as an order number, receipt, or invoice. Returns will be accepted within [number] days from the date of purchase.

Unopened and in Original Box: We accept returns for unopened products that are in their original packaging. The product and all included accessories must be in new and unused condition. Opened or used products are not eligible for return.

Exceptions: In certain cases, exceptions may apply to our return policy. If you believe your situation warrants an exception, please contact our customer support team for further assistance.

Return Process:

1. Contact our Customer Support: Reach out to our customer support team via [contact information] to initiate the return process. Provide your proof of purchase details and a brief description of the reason for return.
2. Return Authorization: Once your return request is approved, you will receive a return authorization number (RA number) and further instructions.
3. Packaging: Ensure that the product is securely packaged in its original box along with all accessories and documentation.
4. Shipping: You are responsible for the shipping costs associated with the return. We recommend using a trackable and insured shipping method to ensure safe delivery.
5. Inspection and Refund: After receiving and inspecting the returned product, we will process your refund. Refunds will be issued to the original payment method used for the purchase.